@marety: "It's also happens to me and my friends while we go to Jakarta from Bangkok on Oct 15th.. all of our luggage left at KL.. please @malaysiaairlines concern about this because it happened so many times"

@arslannello: "@malaysiaairlines i experienced this once ketika transit in KL.. no more please.."

@bellacneyfa: "Ckckck first time i flight with @malaysiaairlines pun tu ade suitcase yang pecah. Sulit sangat. Cem mana ni service tuk passanger..."

@fera_indiani: "@malaysiaairlines smoga bisa segera berbenah utk meningkatkan kualitas pelayanan pd penumpang..dan mslh @iamkumbre segera dicarikan solusinya..penumpang adalah raja.."

(TribunWow.com/Ekarista Rahmawati P.)